Returns & Exchanges
At FlorinTM, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a seamless 30-day return and exchange policy to ensure your wardrobe remains perfect.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Ship and Refund
Drop off your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing